In live person voice broadcasting your message is played when a person picks up the phone. The system is set that it’s able to detect whether a live person or an answering machine is the who picks up the call. If answered by voice mail no message is played and the call is ended.

Live Transfer Option:

Aside from playing your message, a live transfer option is also provided. The customer is given the option to press one on their phone for them to be able to immediately be connected to a live customer service representative to get more information or press two to be removed from the list. They will not be called again You can also set your phone system so that when people press one they get routed to your answering machine where they can listen to more information or even leave their contact information on the machine. This is a very important feature and you should take full advantage of it. Based on my experience, when customers can talk directly to a representative you improve your response rate to as much as 200-600% and that’s what we are looking for. Some of the calls though will still be for removal but that’s all right as this is part of the telemarketing business.

Below is a sample live transfer option:

“Hi this is Lisa. You can work at home and make $800 to $1000 on a daily basis. We are looking for motivated people to learn our system. Positions are limited so please press one now to reach us immediately or press two to be removed.”

This is a short message, but the vital parts are all in place as it will capture the listener’s interest and take immediate action.

Doug Embers is an award-winning voice broadcasting writer and founder of www.xmvoice.com.  With numerous direct marketing awards, he has been honored more than any other individual or voice broadcasting organization. He can be reached at dembers@xmvoice.com.