How do I upload the phone numbers?You can use your existing call lists from the applications that you are most familiar with such as Microsoft Excel and Access as well as industry standard formats such as ASCII comma delimited or we can supply the list for you. Lists can be uploaded on their site. It can happen that for some companies they want the list in a notepad file. But whichever is the case uploading your phone list should not be a problem.

Can I choose the times that the calls will be made?Absolutely! You may run a call campaign at different times in a single day or spread it out over multiple days so your staff is adequately prepared to take incoming calls. This service will automatically organize your voice messages and call lists into call campaigns. Call campaigns will then be scheduled, modified, reused and compared to get you the results you want.

What happens when we’re on the phone with callers? How do we avoid being overloaded with transfers?Voice broadcasting system’s powerful call transfer management will automatically stop dialing when all of your available operators are on the phone and resume dialing as soon as one becomes available. To be sure that your company has this capacity make sure you ask your representative.