Cold Calling

Gone are the days where you have to manually dial out thousands of phone numbers just to get that one valid call. The dialing part alone is exhaustive and will easily burn your people out. This fatigue and burn out caused by constant dialing is taken over by voice broadcasting. The process is simple. You log in to the website of your voice broadcasting company, upload your phone numbers and hit the cold calling button. When the blast is activated then the voice broadcasting company facilitates the calling part and your representative will just have to sit and prepare. Once a live person picks up the call then your representative’s phone will ring and he engages the customer just like a normal phone conversation. The system will have to wait when the representative replaces the receiver and then it resumes dialing. This way no calls are wasted. This approach is more cost effective as it saves you time wasted on the dialing part which can be very daunting.

Survey

The survey feature in voice broadcasting allows your company to reach out and ask a series of questions to your existing client base. These questions are already pre recorded, thus saving you both time and money. What happens is when a live person picks up the call he is asked a series of questions and he will respond by punching a button on his phone. These are automatically captured and recorded by the system. Later, these answers can be downloaded and calibrated making it easier to document.

Doug Embers is an award-winning voice broadcasting writer and founder of www.xmvoice.com.  With numerous direct marketing awards, he has been honored more than any other individual or voice broadcasting organization. He can be reached at dembers@xmvoice.com.